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  • It's just as bad as scammer fraud Facebook, The first 3 days after signing up with okcupid without paid version, I get 39 unknown likes I cant view, and okcupid tells me I have to pay $60 just to.
  • On OkCupid, you’re more than just a photo. You have stories to tell, and passions to share, and things to talk about that are more interesting than the weather. Get noticed for who you are, not what you look like. Because you deserve what dating deserves: better. By clicking Join, you agree to our Terms.

Okcupid It's Not You It's Us

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Okcupid It's Not You It's Us Movie

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They perform functions like preventing the same ad from continuously reappearing, ensuring that ads are properly displayed for advertisers, selecting advertisements that are based on your interests and measuring the number of ads displayed and their performance, such as how many people clicked on a given ad.

Hi! We're the Customer Experience team here at OkCupid. Nice to meet you!

If you need hands-on technical help about an issue like a login problem, reporting an account, adjusting account settings, etc, we can help you with this. If our help pages don't answer your question or help you solve your problem, each of our articles has a link to our contact form so you can email us.

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A note about us:

The people you may talk to when you contact OkCupid are: Joel, Keith, Lynn, Matthew, and Teresa.

We generally don't work weekends or US holidays, so please be patient during those times. Our families thank you!

Our help pages:

We've carefully written help pages for the most frequently asked questions about OkCupid. We find these answer the vast majority of questions:

  • How to close your account (sorry to see you go!)
  • How to send a new message/ introduction (with info on what to do if you think a message is missing)
  • Help with uploading photos and some info if your photo was deleted
  • You can also use the search field here in our support center to look for an answer to a question. We check what people are searching for to make sure that you always get the results you need.

    Settings:

    • Login/ Password issues, Account Takeovers or losing access to your account
    • Bugs or technical issues (also see our Troubleshooting help section)

    Billing:

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    • Note: if you purchased anything via the iPhone app store/ iTunes, you will need to contact Apple support for help with refunds/ cancellations.
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    Safety:

    OkCupid does not offer phone support. Sometimes scammers will create fake OkCupid customer service phone numbers. DO NOT call these numbers and/or give them any personal information. We do not have a customer service phone number; instead, we ask that you look through our help articles here, which we keep updated with tons of information that will help you, and if needed, use our contact form to get in touch with us.